Or You Could Use Intercom

2018

Intercom's first out-of-home campaign included subway and billboard ads in SF, airport ads in Austin, and GTM spots across Facebook and Youtube.

Me, Kyle
Me, Kyle
Design
Chelsea Spratling
Chelsea Spratling
Copywriting
Dani Balenson
Dani Balenson
Design
Brooks Chambers
Brooks Chambers
Strategy
Stewart Scott-Curran
Stewart Scott-Curran
Direction
Justin Pervorse
Justin Pervorse
Direction
Carly Wright
Carly Wright
Project Management
Jason Yim
Jason Yim
Design
Lily Wang
Lily Wang
Design
Anna Alexia-Basile
Anna Alexia-Basile
Photography
Kyle W. Benson
Kyle Wayne Benson

I’m a brand designer in Oakland, CA. If I'm not baking or reading, you’ll find me at Savers. I run Very Cool Studio, work as a brand designer at GitHub, and run Song Club Records.

In my experience, design is what it does. Designers (me, Kyle) have the tendency to fall in love with the conveyor belt. And as we all fall in love with the clean doingness of AI, it has become more and more important to ask “okay but what does it do.” Design is the opinion-making process for answering that question. I sorta think this is what trust the process means. At the start of every project I’m a little dumb—at the end I’ll be a little smarter. If I’m doing my job right, the work will be a little more than me—kinder, smarter, more true to its purpose—leaving me in my state of stupor for the next project.

And maybe because I see myself as a little dumb, I think of most design problems as interpersonal problems. I still haven’t found a good enough idea, a plan so god-tier that it’s self-convincing. And the subjectivities that get in the way of those smart plans are only a problem because we say so.

If you made it this far, let's talk — that's the interpersonal part.

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